Yea they have a HUGE list of things that are covered. But i just got word that they are being PRICKS about paying up
I guess i have a tie rod that could use replacing but they discontinued the part from the dealership so to replace it now, they have to order the whole unit instead of just the end. The warranty people said no, its considered a modification and they do not pay for modifications. They also said they would do the u-joints but wont do the hub if it breaks because it was not broke to begin with. The shop told me there is a chance for that to break and if it does, it would be up towards $500 a side to replace and if the warranty wont cover it, i will have to and the only way to find out if its going to break is to get in there and go ahead with the job. If they go ahead with the job without the company saying they will pay for it, the cost goes to me...
The warranty company also said they only support dealer u-joints and will not pay for any job to be done without a dealer part. The dealer part is not greaseable and it also goes for a hundred a pop. The joints i bought from napa are half the price, greaseable and most likely double the durability. You would think they would rather you put the better part in to save themselves in the future from having to pay for the job again.
The last i heard was that this was all going down and that the shop was trying to get back with them to explain what needed to be covered and why. I have not got a call back from the shop yet but i do know they have not even touched my truck yet because they have not gotten cleared to do any work from my warranty company.
What Fu
Kers the warranty company is being!
I told the shop that if they cant get the company to go ahead with any of this work, i am going to call and try to set them straight with a piece of my mind as a paying customer.
I am paying for a warranty that wont dish out the money to do the work