TSB 23-010-07: Water Leak Due To Small Void In Backlite Sealer

[DOF Info]

Date: March 24, 2007   

Models:
2006 - 2007 (DR/DH/Dl) Ram Truck (1500 / 2500 / 3500)
2006 - 2007 (DR/DH/Dl) Ram Truck (1500 / 2500 / 3500)
2006 - 2007 (ND) Dakota

Overview:
This bulletin involves inspection and correction of a backlite sealer void.

Symptom/Condition:
The customer may experience the presence of water on or under the rear area floor carpet.

Diagnosis:
This condition may be due to water leaking past a small void in the adhesive used to retain the backlite glass to the body panel. The backlite glass is retained to the vehicle body by urethane adhesive. If the water leak is due to a small void in the backlite glass adhesive then perform the Repair Procedure.

NOTE: DO NOT replace the backlite glass because of a small void in the backlite glass adhesive. Due to the possibility of backlite glass breakage during the backlite removal process, it is recommended that a flowable sealer be applied to seal a small void in the backlite adhesive.

Parts Required:
Qty.    Part No.    Description
1    04467708    Silicone Windshield and Glass Sealer (flowable)

Repair Procedure:
1. Along the outside backlite-to-body panel urethane adhesive joint, dry off the affected area(s) with clean compressed air.
2. From outside the vehicle, apply Silicone Windshield and Glass Sealer to the affected area(s) in the backlite urethane adhesive joint.
3. Allow sufficient time to allow the newly applied sealer to dry.

Policy:    Reimbursable within the provisions of the warranty.

Failure Code:
ZZ           Service Action